Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Finterview desktop application, website, remote-assist features, APIs, and related services (collectively, the "Service"), operated by Finterview ("Finterview," "we," "us," or "our").

By downloading, installing, creating an account, starting a trial, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract. You are responsible for your account credentials, all activity under your account, and keeping your contact information accurate. We may suspend or terminate accounts that violate these Terms or appear fraudulent, abusive, or unlawful.

Finterview provides AI-assisted tools that may include screen reading, answer suggestions, audio features, remote collaboration, and related utilities. The Service is offered strictly on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that the Service will be uninterrupted, error-free, undetectable in every environment, accurate, complete, or fit for any particular interview, exam, job, or outcome.

AI outputs can be wrong, incomplete, outdated, or inappropriate. You alone decide whether and how to use any suggestion. You assume all risk arising from your use of the Service.

You agree that you will not, and will not allow others to:

• Use the Service in any way that violates applicable law, employer policy, school policy, platform rules, interview or testing rules, or contractual obligations you owe to third parties.
• Reverse engineer, decompile, scrape, abuse, overload, or interfere with the Service, or attempt to bypass usage limits, billing, or security controls.
• Upload malware, attempt unauthorized access, or use the Service to harm others, infringe intellectual property, or misrepresent your identity in a fraudulent way beyond ordinary interview preparation use you choose to undertake at your own risk.
• Resell, sublicense, or provide the Service to third parties except as expressly allowed by us in writing.

You are solely responsible for how you use Finterview in interviews, assessments, workplaces, or schools. Finterview does not encourage violating third-party rules. Any consequences (including failed interviews, job loss, academic discipline, bans, or legal claims) are your responsibility.

New users may start a promotional trial of up to three (3) free days, subject to the usage limits, card-on-file requirements, and other conditions shown at checkout or in the app. During the trial you may receive a limited number of uses or credits as described in the product. The trial is for evaluation only. Trial terms may change for future users; the terms shown when you start your trial control for that trial.

Paid plans (for example Pro) require a separate purchase or upgrade confirmation. Paid plans may include recurring fees and/or usage-based AI credits as described at purchase. Paid subscriptions renew automatically until you cancel through the billing portal or another method we provide. Prices, features, credit amounts, and limits may change; material changes to recurring pricing will be communicated as required by law or through the Service.

All paid sales are final after the 3-day free trial. The free trial (and any included trial uses/credits) is your only evaluation period. Once you purchase, upgrade to, or otherwise begin a paid subscription — or once any paid charge, renewal, upgrade, or credit purchase is successfully processed — there are no refunds, credits, chargebacks, or prorated refunds, including if you cancel mid-cycle, stop using the Service, are dissatisfied with results, experience technical issues on your device, fail an interview, or claim the Service was detected.

By completing a paid checkout or allowing a paid renewal to process after your free trial period, you acknowledge that you have had the opportunity to evaluate the Service during the 3 free days and that the charge is non-refundable.

If a payment fails, we may retry charging your payment method and/or suspend access until payment succeeds. You remain responsible for unpaid amounts. To the maximum extent permitted by law, you waive any right to a refund outside what these Terms expressly allow. If mandatory consumer law in your jurisdiction requires a remedy we cannot waive, your remedy is limited to the minimum required by that law.

You may cancel auto-renewal at any time through the Stripe customer portal or other billing link we provide. Cancellation stops future renewals; it does not entitle you to a refund for the current period or for amounts already charged after the free trial. Access may continue until the end of the paid period already purchased, unless we terminate earlier for breach.

The Service may rely on third parties (for example payment processors, authentication providers, cloud hosts, and AI model providers). Those services are governed by their own terms. We are not responsible for outages, errors, data handling, or decisions by third parties.

Finterview and its licensors own all rights in the Service, software, branding, and content we provide. Subject to these Terms and your valid subscription/trial, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own lawful personal use. No other rights are granted.

Our collection and use of personal information is described in our Privacy Policy. By using the Service you consent to that processing.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINTERVIEW DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL HELP YOU GET A JOB, PASS AN INTERVIEW, REMAIN UNDETECTED, OR PRODUCE ANY PARTICULAR RESULT. ANY MARKETING STATEMENTS, GUARANTEES, OR EXAMPLES ARE NOT WARRANTIES UNLESS STATED IN A SEPARATE SIGNED WRITING.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINTERVIEW AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES; COST OF SUBSTITUTE SERVICES; PERSONAL OR PROFESSIONAL HARM; OR DAMAGES ARISING FROM INTERVIEW OUTCOMES, EMPLOYMENT DECISIONS, ACADEMIC DISCIPLINE, DETECTION BY THIRD-PARTY SOFTWARE, OR YOUR RELIANCE ON AI OUTPUT — WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO FINTERVIEW FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM AROSE, OR (B) USD $50. IF YOU USED ONLY THE FREE TRIAL AND PAID NOTHING, OUR TOTAL LIABILITY WILL NOT EXCEED USD $0 TO THE EXTENT ALLOWED BY LAW.

These limits are a fundamental part of the bargain and apply even if any remedy fails of its essential purpose.

You will defend, indemnify, and hold harmless Finterview and its owners, officers, employees, contractors, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms or of any law or third-party right; (c) your interview, employment, academic, or assessment conduct; (d) content you submit; or (e) any dispute between you and a third party.

We may suspend, limit, or terminate your access immediately, with or without notice, if we believe you breached these Terms, create risk or legal exposure for us, fail to pay, abuse the Service, or if we discontinue the Service. Sections that by nature should survive (including ownership, disclaimers, limits of liability, indemnity, and dispute terms) survive termination.

We may modify or discontinue features at any time. We may update these Terms by posting a revised version with a new "Last updated" date. Continued use after changes become effective constitutes acceptance. If you do not agree, stop using the Service and cancel any subscription.

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules. Except where prohibited by law, you and Finterview agree that disputes will be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION TO THE EXTENT PERMITTED BY LAW.

These Terms are the entire agreement between you and Finterview regarding the Service and supersede prior or contemporaneous agreements on that subject. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices may be provided by email, in-product message, or website posting.

Questions about these Terms or the Service: thefinterviews@gmail.com.